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Two-Tier Self-Exclusion Framework Launches
The new player protection measures center on Brazil’s Betting Management System (SIGAP), a centralized digital platform that gambling operators must use to verify whether users have opted for self-exclusion. Under the new ordinance, gambling companies must consult SIGAP when users register accounts and each day when they log in for the first time.
Players can now select between two forms of self-exclusion: one that applies to a single operator, and another that blocks access to all regulated gaming and betting providers in Brazil. Government officials say this two-tier approach gives players greater control over their participation while maintaining the option to self-exclude from all forms of regulated gambling.
Operator Compliance Requirements
Operators must perform follow-up SIGAP checks every 15 days. When the system flags a player as self-excluded, gambling companies are required to immediately block betting access and close all associated accounts within three days. Any ongoing bets of self-excluded players must be voided and refunded. Operators are also prohibited from sending marketing or promotional materials to flagged individuals.
Regulated operators in Brazil now have 30 days to synchronize with SIGAP and verify all active player accounts. Companies also face a 90-day timeframe to ensure that users can set personal spending and time limits.
SPA secretary Regis Dudena noted that the new measure demonstrates the government’s commitment to responsible gaming.
“This is a step forward that puts Brazil at the forefront of global efforts to safeguard our citizens.”
Part of Broader Regulatory Framework
This move follows a series of reforms implemented earlier this year. Most recently, Brazil banned recipients of social welfare programs from participating in fixed-odds betting. Similar to the new self-exclusion scheme, operators must cross-check player registrations with a database of social welfare recipients. Gambling companies must ensure compliance and will face penalties for violations.
Lawmakers said the new system demonstrates Brazil’s commitment to transparency, security, and social responsibility with clear emphasis on consumer protection and ethical regulation. The reforms are designed to support a sustainable online betting market that balances integrity and industry growth.
Source: Brazil Gov
