Colombia Self-Exclusion Registrations Reach 245,000 — Coljuegos Credits Joint Operator Campaigns

Coljuegos president Marco Emilio Hincapié cited the ‘Take Control, Play It Safe’ initiative as a key driver of the results, noting that its outreach work has directly contributed to raising player awareness of the risks associated with uncontrolled gambling.

“We have been implementing the ‘Take Control, Play It Safe’ campaign, through which we have informed players about the risks and consequences of uncontrolled gambling. Our purpose is to promote gambling as entertainment, not as an addiction.”

— Marco Emilio Hincapié, President, Coljuegos

Gender & Regional Breakdown

The data reveals a consistent gender split across both years: 81% of self-exclusion registrations were submitted by men, with women accounting for the remaining 19%.

Geographically, the highest registration volumes align with Colombia’s most populated regions. Antioquia led all departments in 2025 with 21.39% of total registrations, followed by Bogotá at 19.07%. Valle del Cauca, Atlántico, and Santander also posted significant figures.

Self-Exclusion Mechanism

Each of Colombia’s 14 licensed online gambling operators maintains a dedicated section on their platforms allowing players to request self-exclusion. Once submitted, the procedure blocks all betting activity linked to profiles registered under the applicant’s national identification number.

“Self-exclusion has become an increasingly popular self-care tool among Colombians. The increase and consistency in the records reflect a greater awareness of the risks of excessive gambling and the importance of having effective mechanisms to protect the health and well-being of users.”

— Marco Emilio Hincapié, President, Coljuegos

Hincapié confirmed that Coljuegos intends to deepen its collaboration with operators to advance player protection standards across Colombia’s regulated digital gaming environment.

“As a regulatory body, we will continue working with operators to strengthen these strategies and to promote safer and more responsible digital entertainment environments.”

— Marco Emilio Hincapié, President, Coljuegos

Source: Coljuegos